Choose a Strong Password

To protect your password, it's important to change it periodically and keep your password private, since anybody who knows your password may access your account. We recommend changing your password every 30-60 days.

To choose a strong password:

  • Use a different password on Idem that you use on other sites. If you need help remembering your password, consider using a password manager. Research the best one for you.
  • Use at least 8 characters. A minimum of 6 is required; a maximum of 128 is allowed. While not required, adding numbers or special characters to your password will make it even stronger. For example, the password "rivers2!%" is a much stronger password than "rivers."
  • Choose an original password. Passwords previously used for your account will not be accepted by the system.
  • Do not use the same password that you use on other sites.
  • Avoid passwords that are easy to guess. These include passwords such as "secret," "password," "idemevents," or "12345678." They also include things like a dictionary word, your name, e-mail address, or other personal information that can easily be obtained.

Note: Passwords are case sensitive. For instance, "KENTUCKY!%" and "kentucky2!%" are two different passwords. When choosing a password, remember the capitalization you use, and make sure that the CAPS LOCK key on your keyboard is not turned on.


Protect Your System

Some suspicious e-mails contain attachments and link to websites that try to install malicious software on your computer.

Here are some ways to protect your system, devices, and wireless network:

  1. If you've entered your password on what you think might be a malicious website, go to Forgot Your Password and change it immediately.
  2. If you've entered your credit card information on what you think might be a malicious website or replied to an email with that information, immediately contact your credit card company.
  3. Install anti-virus or anti-malware software from a reputable company. Keep security software up-to-date by installing updates and patches as soon as they are available.

    Note: After it's installed, run a full scan of your computer.

  4. Do not install software that you do not need or that comes from unverified sources.
  5. Ignore urgent pop-ups that tell you your devices are infected with a virus and that you must click a link to fix the problem.
  6. Do not leave your devices unattended in public places.
  7. Select the option to manually, not automatically, connect to WiFi.
  8. Disable hotspots when not needed.
  9. Change the name of your wireless network and any pre-set passwords provided by the vendor, even if the name and password seem complex.


About Two-Factor Authentication

Two factor authentication adds an additional layer of security to your account. Instead of simply entering your password, two factor authentication requires you to enter a unique security code in addition to your password during sign-in.

After you enter your sign-in information, you may be prompted to enter a security code. You can receive this security code via your email.

Note: Your email client might think this is a spam message, please check your Spam folder if you don't recieve an email within 60 seconds.

We use cookies to remember your preferences, so you will not be asked to enter a security code upon each sign-in. If you clear your cookies or use a different browser or device, you may be asked again for verification.